What Is Uber?
Uber is a platform where those who drive and deliver can connect with riders, eaters, and restaurants. In cities where Uber is available, you can use the Uber app to request a ride. When a nearby driver accepts your request, the app displays an estimated time of arrival for the driver heading to your pickup location.
How To Uber Contact In Uganda?
If you’re a driver looking to get in touch, please dial 0800-724-786. Riders can access the support line by dialling 0800-724-787. It’s that easy!
Uber Office Uganda
Forest Mall Plot 3A2, 1st Floor, Unit 31, Block A Forest Mall Sports Lane, Kampala, Uganda
Uber Helpline Uganda
You can also get to us the old-fashioned way by simply calling +27800172956 , our support team will be ready to take care of whatever issue you’re having. So, if you have any burning questions about our service or need to resolve an issue, you know who to call.
How Uber Works Step By Step In Uganda?
Open and log into the Uber app on your device.
Type your destination into the “Where to?” section.
Select the vehicle type Uber Taxi or Uber Black you would like to take.
Tap “Confirm” and wait for your request to be accepted by a driver.
Check the estimated time of arrival.
What To Do Before You Get Into An Uber In Uganda?
These tips were created in collaboration with law enforcement to help you stay safe while riding with Uber.
Request your ride inside.
Check Your Ride.
Have the driver confirm your name.
Be a back-seat rider.
Always wear your seat belt.
Share your trip details with loved ones.
Protect your personal information.
How Do I Chat With Uber In Uganda?
If you can’t find what you’re looking for, you can always contact the Uber team directly. Go to the menu (using the icon in the top-left corner) and then Help, and you’ll find an option to send a message.
How Long Does Uber Take To Respond To Complaints In Uganda?
They will look into your query and aim to get back to you within 24 hours. This reply will come back to you as an email and also through a push notification through your app.
Can I Pay Uber With Cash In Uganda?
Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.
How Are Uber Drivers Paid In Uganda?
Uber drivers get paid on a weekly basis. The money goes directly into your bank account along with an invoice detailing all the trips. You should also take into account that not every day will be the same. Even though Uber is as popular as ever, there may be times where people choose to take a cab.
Is Uber Cheaper Than Taxi In Uganda?
Uber is usually a little bit cheaper than taking a traditional taxi. In most cases, Uber fares can be up to 40% cheaper than traditional taxi fares. In some cases, though, Uber fares can be almost double what they are for taxis, when you factor in extra costs. This is especially true when “surge pricing” is in effect.
How Long Does Uber Take To Approve In Uganda?
In most cases, when you upload documents, we’ll get you an answer within 2 hours. To streamline the application process, please keep these tips in mind when uploading documents. Make sure all the documents are up to date and not expired. Expired documents will be rejected and extend your wait time as you resubmit.
How Early Should I Call An Uber In Uganda?
Uber now includes the option to schedule a ride 5 minutes to 30 days in advance using the Scheduled Rides feature.
Is It Safe To Take Uber In Uganda?
Overall, Uber is considered safe for riders and is a modern, convenient way to get from one place to another quickly. In fact, Uber provides top safety measures to help ensure that riders remain safe and continue to want to use the service for their transportation needs, such as Uber background checks.