How To Apply For Water Connection In Uganda

What Is Water Connection?

Water supply is the provision of water by public utilities, commercial organisations, community endeavors or by individuals, usually via a system of pumps and pipes. Public water supply systems are crucial to properly functioning societies. These systems are what supply drinking water to populations around the globe.

How To Apply For Water Connection In Uganda?

Procedure

In-Person Application

  1. Start by visiting your respective National Water & Sewerage Corporation (NWSC) office nearest to you and get entered into the process with the following:
    • Two passport size photographs for individuals or a corporate stamp.
    • Proof of ownership of the property or a copy of your tenancy agreement if you are a tenant
    • A copy of your identification card.
    • A letter from the Local council chairperson.
  2. Approach the service desk and request for the application form read through the instruction carefully and fill it accurately and submit it to the attending staff
  3. You’re information will be processed and entered into the NWSC data base and booked for a survey , a surveyor will then be sent to the customer’s premise to determine the material requirements.
  4. Connection expenses are then calculated by the surveyor based on the connection type (water or sewage), distance from the mains, whether it’s a new connection or separation of the account.
  5. The customer will then give a payment advice slip and pays new connection fees, whose amount depends on the size of the service for instance a half inch, three quarter inch or a one inch connection.
  6. Upon payment of the connection fee you will be booked for the connection date , a plumber will be sent to the customer premises to proceed with the connection plan

How To Apply Online For Water Connection In Uganda?

  1. Visit the NWSC website portal and click on apply online
  2. You will be redirected to the next page read through the instruction carefully and fill it accurately, upload all the required documents and submit your application
  3. You’re information will be processed and entered into the NWSC data base, a surveyor will then be sent to the customer’s premise to determine the material requirements.
  4. Connection expenses are then calculated by the surveyor based on the connection type (water or sewage), distance from the mains, whether it’s a new connection or separation of the account.
  5. The customer will then give a payment advice slip and pays new connection fees, whose amount depends on the size of the service for instance a half inch, three quarter inch or a one inch connection.
  6. Upon payment of the connection fee, a plumber will be sent to the customer premises to proceed with the connection plan

How much does it cost to connect water in Uganda

The cost including 18% VAT and Ugx 1,500 service charge would total Ugx 15,896. Hence, the minimum average monthly cost estimate for water for an average household ranges from Ugx 10,461.51 to Ugx15,896 depending on operator.

Required Documents To Apply Online For Water Connection In Uganda

  1. Two passport size photographs for individuals or a corporate stamp.
  2. Proof of ownership of the property or a copy of your tenancy agreement if you are a tenant
  3. A copy of your identification card.
  4. A letter from the Local council chairperson
  5. Accurately filled application fee
  6. Connection fees

Eligibility To Apply Online For Water Connection In Uganda

  • All person’s living in Uganda

Fees To Apply Online For Water Connection In Uganda

  • The customer will be given a contention connection fee

Validity To Apply Online For Water Connection In Uganda

  • The water and sewage connection is valid forever as long as one pays monthly bill, failure to pay your bill will lead to disconnection of the service

Instructions To Apply Online For Water Connection In Uganda

  • Upon connection of water and sewage by the NWSC the customer will be required to pay the water bill on time enables one to enjoy water services, failure to pay your water bill in time will led to disconnection of the water at your premises
  • Payment of the water bill can be done via bank, mobile app or the NWSC branch office

Required Information To Apply Online For Water Connection In Uganda

  1. Full name of the applicant
  2. Occupation of the applicant
  3. Residential address of the applicant
  4. Location of the premises
  5. Phone /email address of the applicant
  6. Nationality of the applicant
  7. National identification number of the applicant

Need for the Document To Apply Online For Water Connection In Uganda

  • Every person in Uganda has the right to clean and safe water in adequate quantities and to reasonable standards of sanitation as stipulated by the Constitution of Uganda