How To Make Appointment For Passport In Uganda

What is Appointment?

 To arrange, to organize a meeting, a date. idiom. I made an appointment for next Friday, but I now need to re-arrange it.Fill in the required details in the form and submit. After submitting the form for fresh or reissue of Passport, click the “Pay and Schedule Appointment” link to schedule an appointment at Passport Office.

Preparation for Appointment For Passport

After booking the appointment, you can make an online payment through Credit/Debit Card (MasterCard & Visa), Internet Banking and Associate Banks Only .You can calculate the fee for passport services through Online Fee Calculator.The Passport Processing System at the Uganda, will change from manual submission of applications through mail to in-person appearance at the Embassy.The Consular Section of the Embassy will be open and offer in-person enrollment and interviews for passport applicants after they have completed the passport application online, paid for passport and courier fees, and application form dully submitted. Applicants must then make an appointment on the e-passport portal before visiting the Embassy for enrollment.


  1. Service Passport costs 400,000 UGX.

How Can I Select My Passport Appointment Date?

Visit the official Passport Seva website and log in using your credentials. Click on the ‘View Saved/Submitted Applications’ tab and choose the ‘Schedule Appointment’ option. Choose the applicable option from the two provided- ‘Reschedule Appointment’ if you wish to change the date/time or ‘Cancel Appointment.

Requirements For Passport Renewal

Proceed to the online Passport Application portal and ensure that you include your current phone number where you will receive updates by SMS or email.

Once the application and payments are complete, print the copy showing a nine-digit Application ID number (e.g. W000123456) Please ensure that you pay all the assessment fees including the UGX 10,000 courier fees.

Print your receipts after making your online payment. 

Book your appointment date online for enrollment at the Embassy.Appear at the Embassy with your appointment form on the scheduled date.

• Old Passport 
• Copy of national I.D
•  Copy of the recommender’s Ugandan National I.D.
•  Print-out of  payment receipts
• Residential/Student/Driving license I.D

Steps for Application

  • Step 1: Go to the Passport Portal
  • Step 2: Accept the terms and conditions displayed in the Disclaimer.
  • Step 3: Answer simple security questions
  • Step 4: Complete the passport application form
  • Step 5: Print Passport Application Payment Advice Form.
  • Step 6: Make payment for the selected type of passport using the selected payment method in the selected bank.
  • Step 7: Schedule appointment for a date of your convenience using the scheduled appointment link on the home page.
  • Step 8: Print Passport Application Appointment Form.
  • Step 9: Report to the selected passport Centre with the passport appointment form with the appropriate application requirements displayed on the website, for enrollment.

The Uganda Embassy

Couriered Passports for renewal. All Directorate of Citizenship and Immigration Control (DCIC) e-passport services are paid for online or over-the-counter in any Ugandan bank that collects Non-Tax Revenue for the Uganda Revenue Authority (URA).In light of these changes, the Embassy wishes to inform the general public of changes in our service provision as follows. 

Please DO NOT pay for multiple passports under the same name even if the passports belong to a family or a group. The name of each applicant should appear on the Uganda Revenue Authority (URA) receipt AS IT APPEARS ON THE APPLICATION FORM. Please process payment for each individual’s passport as per the auto-generated PRN numbers on your application form within 21 days of creating your application. This includes renewal applications for minors. Failure to pay within the given 21 days will make the PNR receipt null and void. Applicants must make a fresh application online and dully pay for it.

Applicants MUST ensure that the courier fees are included along with the passport application fees.Please note that due to reduced operations, possible disruptions and logistical challenges in expedited passport service, the turn-around time for passport renewal is approximately 14 days. Passports are printed in the Kampala Passport processing Center and not at the Embassy, therefore applicants are strongly advised to make their online applications and make appointments well in advance to avoid disappointments. 

Applicants are requested NOT to select Expedited payment on the schedule, as the Embassy cannot guarantee that you will receive your passport in the allotted 48 hours.Applicants for Emergency Travel Documents, please refer to the Embassy website in the Consular Services section for guidelines.